CyberWorks MSP Command Center
Manage clients, IT assets, tickets, billable time, network documentation, and monthly reporting in a CyberWorks orange and blue command dashboard.
Active timer
Quick-start a work session against any open ticket, then save the exact duration.
Queue & resolved
1
Open
Resolved7
Open queue1
Critical0
Tickets raised · current dashboard
Ticket status mix
Open work by operational state.
Assets by type
Current infrastructure inventory.
7Assets
Firewall3
Server2
Switch2
Urgent alerts
Critical tickets and warranty expirations to handle first.
No urgent alerts
Critical tickets and near-term warranty renewals will appear here.
Recent activity
Latest tickets and time entries.
Medium2.0h
Setup new laptop and transfer data
Sustainable Environmental Solutions (SES)
Critical0.0h
Phishing emails originating from internal address
Guyana Logistics (GLASS)
Low0.0h
Create email alias for Richard Shew
Guyana Logistics (GLASS)
Critical0.0h
Internet down
Sustainable Environmental Solutions (SES)
Medium7.6h
Weekly Maintenance Visit
Institute of Applied Science and Tech (IAST)
Medium0.0h
Website development
Institute of Applied Science and Tech (IAST)
| Ticket | Client | Priority | Time |
|---|---|---|---|
| Setup new laptop and transfer data | Sustainable Environmental Solutions (SES) | Medium | 2.0h |
| Phishing emails originating from internal address | Guyana Logistics (GLASS) | Critical | 0.0h |
| Create email alias for Richard Shew | Guyana Logistics (GLASS) | Low | 0.0h |
| Internet down | Sustainable Environmental Solutions (SES) | Critical | 0.0h |
| Weekly Maintenance Visit | Institute of Applied Science and Tech (IAST) | Medium | 7.6h |
| Website development | Institute of Applied Science and Tech (IAST) | Medium | 0.0h |